Terms of Service

1. Acceptance of Terms

By accessing or using Tax It ("the Service"), operated by Sial Tax It Solutions ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.

2. Description of Service

Tax It is a cloud-based platform for FBR-compliant digital invoicing. The Service enables businesses to generate B2B invoices, submit them to the Federal Board of Revenue (FBR), manage tax calculations, and generate compliance reports. The Service integrates with FBR's Digital Invoice System (DIS) using official APIs.

3. Account Registration

To use the Service, you must register an account with accurate and complete information including your business NTN/STRN. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach.

4. Subscription Plans and Payment

The Service is offered under subscription plans (Basic, Professional, Enterprise) with varying features, user limits, and branch limits. Subscription fees are billed monthly or annually as selected. Prices are in Pakistani Rupees (PKR) and exclusive of applicable taxes. Free trials provide full access for 14 days. You may upgrade, downgrade, or cancel your subscription at any time. Refunds are not provided for partial billing periods.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable Pakistani laws and regulations. You shall not: submit false, fraudulent, or misleading invoice data; attempt to circumvent FBR compliance requirements; use the Service to evade taxes or engage in tax fraud; access other users' or tenants' data without authorization; reverse engineer, decompile, or attempt to extract source code; or use the Service in any way that could damage, disable, or impair its functionality.

6. FBR Integration Disclaimer

Tax It facilitates invoice submission to FBR through official APIs. However, we do not guarantee FBR system availability, response times, or approval of submitted invoices. FBR's acceptance or rejection of invoices is determined by FBR's own validation rules. We provide automatic retry mechanisms for failed submissions but cannot guarantee successful delivery in all circumstances. You remain responsible for ensuring the accuracy of invoice data submitted through our platform.

7. Data Ownership

You retain full ownership of all business data, invoices, and content you create or upload to the Service. We do not claim ownership of your data. You grant us a limited license to process, store, and transmit your data solely for the purpose of providing the Service, including FBR submission. You may export your data at any time using our built-in export features.

8. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We will provide advance notice of scheduled maintenance where possible.

9. Limitation of Liability

To the maximum extent permitted by law, Sial Tax It Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim. This limitation applies regardless of the theory of liability.

10. Termination

Either party may terminate this agreement at any time. Upon termination: your access to the Service will be revoked; you may request export of your data within 30 days; we will retain data as required by FBR regulations (minimum 6 years for tax records); and any outstanding fees remain payable.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

13. Contact

For questions about these Terms of Service, contact us at:

Sial Tax It Solutions
Email: legal@sialtaxit.com
Phone: +92 321 7785503
Address: Islamabad, Pakistan